Simple, Transparent Pricing
No hidden fees. No surprise charges. Just honest pricing for professional business VoIP service. All plans include unlimited Canada & US calling, 24/7 Canadian support, and 100% Canadian infrastructure.
Choose Your Plan
All plans include unlimited Canada & US calling, voicemail, and softphone compatibility
Essential
Perfect for small offices & startups
- ✅ Unlimited Canada/US calling
- ✅ Voicemail to email or phone
- ✅ Softphone compatible
- ✅ Call forwarding
- ✅ 3-way calling
- ✅ Do Not Disturb
- ❌ Music on hold
- ❌ Auto attendants
- ❌ Call recording
Professional
Best for growing businesses
- Everything in Essential, PLUS:
- ✅ Music on hold (our library)
- ✅ Auto attendants (unlimited)
- ✅ Ring groups
- ✅ Time conditions (basic)
- ✅ Call recording
- ✅ Conference calling
- ✅ Paging/intercom
- ❌ Call queues
Enterprise
For call centers & complex operations
- Everything in Professional, PLUS:
- ✅ Call queues (multiple)
- ✅ Queue statistics & reporting
- ✅ Call history & logs
- ✅ Real-time monitoring
- ✅ Advanced time conditions
- ✅ Hot desking
- ✅ Priority 24/7 support
- ✅ API access
PBX Hosting Options
3-Year Commitment
PBX hosting included FREE with 3-year service agreement
- ✅ Save $2,484 over 3 years
- ✅ Lock in your per-user rate
- ✅ Predictable monthly costs
- ⚠️ Early termination fees apply
Month-to-Month
PBX hosting fee for no-commitment plans
- ✅ No long-term commitment
- ✅ Cancel anytime (30 days notice)
- ✅ Maximum flexibility
- ✅ Add $3/user to monthly rates
Example: 5 Users on Professional Plan
$124.75/month
($0 hosting + 5 × $24.95)
$228.75/month
($89 hosting + 5 × $27.95)
Save $104/month with 3-year commitment!
Optional Add-Ons & Services
Custom On-Hold Messages
Add promotional messages to your music on hold. Announce specials, services, hours, or website information.
- Your audio integration: $50 setup
- Professional voice recording: $150-300
- Message updates: $25 per change
CRM Integration
Connect your VoIP system with Salesforce, HubSpot, Zoho, or other CRM platforms. Screen pops, click-to-dial, automatic call logging.
- Setup & configuration: $500-1,500
- Ongoing: Included in Enterprise plan
- Note: One-time setup fee
Complex Time Conditions
Advanced scheduling with holiday calendars, multiple condition sets, nested routing logic, and department-specific schedules.
- Setup & programming: $250-500
- Restructuring existing: $250-500
- Note: Enterprise plan feature
Custom Development
Custom IVR development, API integrations, multi-site configurations, or specialized routing requirements.
- Custom IVR: $500-2,000
- API integration: Quoted per project
- Multi-site setup: $300-800
Hardware & Softphone Options
VoIP Desk Phones
Professional desk phones from Yealink, Grandstream, and Panasonic. Plug-and-play setup with your service.
Price Range: $80-300 per phone
One-time purchase - not monthly
Softphone Apps
Use Bria softphone on computers (Windows/Mac) and smartphones (iPhone/Android). No desk phones required.
License Cost: ~$3-5/month per user
Purchased from CounterPath
Perfect for remote teams and mobile workers
Hybrid Setup
Mix and match! Desk phones for reception and main staff, softphones for remote workers and mobile employees.
Most Flexible Option
Use what works best for each employee's work style and location.
What's Included in Every Plan
🇨🇦 Canadian Infrastructure
100% Canadian data centers, Canadian support team, data stays in Canada. PIPEDA compliant for Canadian businesses.
📞 Free Number Porting
Keep your existing business phone numbers. We handle the entire porting process at no charge. 7-10 business days.
🛡️ 99.99% Uptime SLA
Enterprise-grade reliability backed by Service Level Agreement. Multiple redundant data centers across Canada.
⏰ 24/7 Canadian Support
Toronto-based support team available around the clock. No overseas call centers, no language barriers.
🚫 No Hidden Fees
What you see is what you pay. No activation fees, no setup charges, no surprise billing. Transparent pricing always.
📱 Mobile Friendly
Works with Bria softphone apps on smartphones. Your business number goes wherever you go. Perfect for remote work.
Pricing FAQ
Are there any setup fees or activation charges?
No. There are no activation fees, setup charges, or hidden costs. The only fees are your monthly per-user rate and optional PBX hosting if you choose month-to-month service.
Do I need to sign a contract?
No contracts required for month-to-month service. The 3-year option requires a service agreement but saves you $2,484 in PBX hosting fees over the term.
Can I change plans later?
Yes! You can upgrade or downgrade between Essential, Professional, and Enterprise plans anytime. Changes take effect on your next billing cycle.
What if I cancel before 3 years?
Early termination fees apply on 3-year agreements. You'll owe the remaining PBX hosting fees ($89/month × remaining months). Month-to-month service can be cancelled anytime with 30 days notice.
Are long distance calls included?
Yes! Unlimited calling to Canada and the United States is included in all plans. International calling rates vary by destination - contact us for rates.
Do I need to buy phones?
No. You can use Bria softphone apps on computers and smartphones (license ~$3-5/month from CounterPath). Or purchase VoIP desk phones ($80-300 one-time). Your choice!
Ready to Get Started?
Join Canadian businesses trusting BaronTEL for transparent, reliable VoIP service